IGKBet takes the personal data protection of every member seriously. This document clearly explains how igkbet collects, uses, stores, and safeguards your information. Transparency is the foundation of the trust we build with you.
Igkbet values the privacy of every member and is committed to protecting your personal information. This Privacy Policy explains in detail how igkbet collects, uses, discloses, and safeguards your personal data when you use our platform.
This policy applies to all igkbet services, including the official igkbet website, Sports Betting platform (EPL, Malaysia Super League, badminton, and more), Live Casino, Slots, e-sports, and all official igkbet communication channels including email and live chat.
By registering for or using igkbet's services, you agree to this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.
Igkbet complies with internationally recognised data protection principles. We collect only what is necessary, use it solely for the stated purposes, and never sell your personal data to third parties for commercial purposes without your consent.
IGKBet collects various types of personal data from members for the purposes stated. Below is a full breakdown of the data we collect, how it is collected, and why:
| Data Categories | Information Type | How It's Collected |
|---|---|---|
| Identity | Full name, date of birth, identity card number | Igkbet registration form |
| Relationships | Malaysian phone number, email address | Registration & communications |
| Financial | Bank account number, e-wallet name (TNG, GrabPay, DuitNow) | Deposit & withdrawal processing |
| Technical | IP address, device type, browser, operating system | Automatically during use |
| Activity | Betting history, games played, transactions | Igkbet platform activity log |
| Preferences | Language preferences, account settings, notifications | Igkbet user settings |
Important note: igkbet never stores your credit card details or e-wallet PIN. All financial transactions are processed through licensed, secure payment gateways, and sensitive information does not pass directly through igkbet's servers.
Personal data collected by igkbet is used solely for legitimate and transparent purposes. We do not use your data beyond what is necessary to provide the services you have requested.
Igkbet will not use your data to market third-party products or services without your consent. You may opt out of marketing communications at any time through your igkbet account settings.
IGKBet does not sell, rent, or disclose your personal data to any third party for commercial purposes. However, in the following limited situations, igkbet may share necessary information:
All third parties that receive data from igkbet are bound by strict data protection agreements. They may only use the data for the specified purposes and are not permitted to disclose it to any other party.
Igkbet continuously invests in security infrastructure to ensure the personal data of Malaysian members is protected to the highest standard. Below are the key security measures we have in place:
While igkbet takes all reasonable steps to protect your data, no system is 100% immune to cyber threats. If you suspect your igkbet account has been compromised, contact our support team immediately at support@igkbet.click.
IGKBet retains members' personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable laws and regulations.
| Data Types | Retention Period | Purpose |
|---|---|---|
| Active account data | For the duration of active account | Igkbet service operations |
| Transaction records | 7 years after transaction | Financial compliance & audit |
| Security logs | 2 years | Incident & fraud investigation |
| Closed account data | 5 years after account closure | Legal obligations |
| Communication data | 3 years | Customer service records |
Once the designated retention period has passed, your data will be securely deleted or anonymized so it can no longer be linked to you personally. igkbet's deletion process follows industry standards to ensure data is unrecoverable.
The igkbet platform uses cookies and other tracking technologies to enhance user experience, analyze traffic, and maintain platform security. The following are the types of cookies used by igkbet:
You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect your igkbet experience. Analytics and functional cookies can be turned off without significantly impacting core functionality.
As an igkbet member, you have the following rights regarding your personal data. igkbet respects and facilitates the exercise of all these rights:
Request a copy of all personal data igkbet holds about you in a readable format.
Request igkbet to correct any personal data that is inaccurate or incomplete.
Request deletion of your personal data, subject to igkbet's legal obligations.
Object to the processing of your data for specific purposes such as direct marketing by igkbet.
Receive your personal data in a structured, portable format that can be transferred to another party.
Request igkbet to restrict the processing of your data in specific situations while an investigation is ongoing.
To submit any request regarding your privacy rights, send an email to support@igkbet.click with the subject line "Privacy Request". igkbet will process your request within 48 working hours.
The igkbet platform is intended solely for individuals aged 18 years and above. IGKBet does not intentionally collect, store, or process any personal data from individuals under the age of 18.
Should igkbet detect that personal data of an underage individual has been collected without consent, igkbet will take immediate action to:
If you are a parent or guardian who has become aware that your child under 18 has registered an igkbet account, please contact us immediately at support@igkbet.click so we can take prompt action.
IGKBet reserves the right to update or amend this Privacy Policy at any time. When material changes are made, igkbet will notify members via:
Continued use of the igkbet platform after any amendments take effect will be considered your acceptance of the updated policy. igkbet encourages you to review this page periodically.
Have questions about igkbet's Privacy Policy? Our team is ready to help. Reach us via live chat on the igkbet platform or email support@igkbet.click — we respond within 48 business hours.
Six concrete commitments by igkbet to protect the personal data of Malaysian members
Igkbet uses 256-bit SSL encryption — the same standard used by Maybank, CIMB, and other Malaysian financial institutions. Your data cannot be read by anyone during transmission.
Igkbet does not sell, rent, or disclose members' personal data to advertisers or third-party marketing companies. Your data is used solely to deliver igkbet's services to you.
You can access, update, download, or delete your personal data from your igkbet account at any time. No complicated procedures — just send us an email and we'll process your request within 48 hours.
The igkbet platform undergoes regular security audits by accredited independent firms, ensuring our data protection systems remain aligned with the latest cybersecurity industry standards.
Data that is no longer required is securely deleted according to igkbet's established schedule. We do not retain data beyond the period necessary for operations and legal compliance.
Igkbet believes you have the right to understand how your data is used. That's why our Privacy Policy is written entirely in Bahasa Melayu — clear and straightforward, with no confusing legal jargon.